Privacy Policy

Privacy policy for R.A.T., owner of


1) Guarantees Privacy

Ensuring the privacy of visitors to is an important task for us. That is why we describe in our privacy policy what information we collect and how we use this information.


2) Consent

By using the information and services on, you agree to our privacy policy and the terms and conditions we have included herein.


3) Questions

If you want to receive more information, or have questions about the privacy policy of R.A.T. and specifically, you can contact us by email. Our email address is


4) Monitoring visitor behavior uses various techniques to keep track of who visits the website link, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience. The information that we register via cookies consists of, among other things, IP addresses, the type of browser and the pages visited.

We also monitor where visitors first visit the website and from which page they leave. We keep this information anonymously and is not linked to other personal information.


5) Use of cookies places cookies with visitors. We do this to collect information about the pages that users visit on our website, to keep track of how often visitors come back and to see which pages are doing well on the website. We also keep track of what information the browser shares.


6) Disable cookies

You can choose to disable cookies. You do this by using the options of your browser. You will find more information about these options on the website of the provider of your browser.


7) Third Party Cookies

It is possible that third parties, such as Google, advertise on our website or that we use another service. In some cases, these third parties place cookies for this. These cookies cannot be influenced by


9) Privacy policy of advertisers/third parties

For more information about the privacy policy of our advertisers and third parties associated with this website, please visit the websites of these respective parties. cannot influence these cookies and the privacy policy of cookies placed by third parties. These cookies are outside the scope of the privacy policy.


11) Information from children

We believe it is important to provide extra protection for children who are active online. We encourage parents and educators to spend time together online. That way you can see how your children behave online, what exactly they do online and you can help control their behavior. does not collect information from children under 13 years old. If you find that this rule is being violated by us or our team, please contact us via the above contact option.


12) Security

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.





Buyer: the individual or organization that purchases or agrees to purchase the Products from the Seller.
Agreement: the agreement between the Seller and Buyer for the purchase and sale of Products as stated in the General Terms and Conditions.
Product: the item that the Buyer purchases from the Seller.
Seller: AXELDRUMS located at Marlebrink 30, 7544PE, The Netherlands. The company that operates and owns the website.
General Terms and Conditions: the general terms and conditions associated with the sale as stated in this agreement.

By placing an order you indicate that you agree to our Terms and Conditions. The seller reserves the right to change its General Terms and Conditions in the interim, but the general terms and conditions at the time of the order are binding.

Cancellation of your order
Any order can be canceled within 24 hours after you have placed the order without penalty and without giving reasons, if not yet shipped. We request that you create and send an e-mail to, including order number. Your order cancellation will be confirmed by email. Once your cancellation request has been confirmed by us, you may consider it received.
If you have already paid the canceled order, the Seller will refund the amount paid within fourteen (14) days at the latest. If the order is canceled later than 24 hours after placing the order, the Seller is entitled to charge € 2.50 in administration costs.

Delivery takes place while stocks last. Seller aims to ship orders within one (1) week after receipt of payment. However, the Seller is not obliged to do so.
The latest delivery period is 30 days after placing the order, with the exception of orders where the customer has indicated that he wishes to receive them later. If it is not possible to deliver an order within 30 days, the customer will be informed about this in good time and he has the right to cancel his order free of charge.
Seller delivers worldwide.

The prices stated for the Products are in euros, including VAT and shipping costs. Before the agreement is concluded, the total price is reported via the Website. All Products are shipped via PostNL.

Payment of your order can be made in one of the following ways:
iDEAL & Credit card
You pay in your trusted payment environment and you are automatically redirected to the internet banking page of your own bank. You can then immediately transfer the amount of the order.
PayPal Account
You can make a payment with your PayPal account.

Trial period
Unless otherwise stated, after receipt of the Products, you have the right during a period of 7 working days to dissolve the Agreement by sending an email to and to return the Products within the same period, without stating reasons. Any payments made will be returned within 14 days (minus the administration and shipping costs).
There is no right to a refund if the Product has been used and/or damaged or if the order has been opened and/or not returned in its original packaging. After the expiry of the approval period of 7 working days, the Agreement becomes a fact.

Retention of title
The ownership of the delivered Products only transfers if the Buyer has paid all that the Buyer owes to the Seller on the basis of the agreement(s) concluded with regard to the delivered products.

Liability During Shipping
Seller is not liable for loss or damage to the goods during shipment. In the unlikely event of a problem, we would like to hear about it and we will submit a complaint to PostNL, our carrier.

Data management
If you place an order with the Seller, your details will be included in the Seller’s customer database. The seller complies with the Personal Records Act and will not provide your information to third parties. See also our Privacy Policy. The seller respects the privacy of the users of the internet site and ensures that your personal data is treated confidentially.

The Seller guarantees that the products it supplies meet the requirements of usability, reliability and lifespan as reasonably intended by the parties to the Agreement.

The seller reserves the right not to accept orders or assignments without stating reasons.
Images and specifications
All images, photos, drawings, data regarding weights, dimensions, colours, images of labels, etc. on the Website are only approximate, are indicative and cannot lead to compensation or termination of the Agreement. It is not allowed to copy images and/or texts from the Website without our permission.
Returning and exchanging items
We make every effort to inform you about the Products via our Website. Should a Product nevertheless not meet your expectations, it can be exchanged or returned. To do this, you must send an email to stating the order number and the products you wish to exchange/return.
Some conditions apply to returns and/or exchanges:
– The items to be exchanged must be reported as return within 7 working days after receipt at the delivery address via
– The items to be exchanged must still be in their original state of shipment, have labels attached and be returned in the original (sealed) packaging.
– Only the t-shirts can be exchanged for a different size.
The Products that have been reported for return must be returned to us immediately, but no later than 7 working days after receipt of the order at the delivery address. The seller only accepts returns that have been registered in the manner described above and for which the instructions indicated at registration have been followed. Returns that have not been registered or have not been registered within the specified time will not be accepted.
Your return will be confirmed by e-mail after registration and after receipt of the item(s).

It is possible that you are not satisfied with a product that you have purchased from the Seller. Please contact us as soon as possible. We invite you to send an email to The postage costs for returning an item with a complaint are initially borne by the customer. These costs will be credited if the complaint is upheld.

Force of the majority
In the event of force majeure, the Seller has the right, at its own discretion, to suspend the execution of a Buyer’s order, or to dissolve the agreement without judicial intervention, by notifying the Buyer of this in writing and without The seller is obliged to pay any compensation, unless this would be unacceptable in the given circumstances according to standards of reasonableness and fairness.

Applicable law and competent court
All rights, obligations, offers, orders and agreements to which these Conditions apply, as well as these Conditions, are exclusively governed by Dutch law.
Questions, complaints and comments
If, after reading these Terms and Conditions, you have any complaints, questions or comments about these Terms and Conditions, please feel free to contact us in writing or by e-mail.
Marlebrink 30
7544 PE Enschede
For all questions about products and services